Privacy Policy

This policy is intended to apply to website visitors, business customers, retail customers, distributor applicants, and other people who communicate with Heyou Global. The official English legal name remains To be confirmed; the Chinese legal name above controls until an official English name is verified.

The final production data inventory is To be confirmed. Depending on the website features actually enabled and the information a person chooses to provide, data may include:

• Identity and contact information, such as name, company, role, email address, telephone number, country, and preferred language.
• Account and authentication information needed to provide account features and protect access.
• Inquiry, Quote, product, quantity, specification, compatibility, destination, and after-sales information.
• Customer Support and AI Assistant messages, including images or videos intentionally attached to a conversation.
• Technical and security data, such as device, browser, IP address, session, region, access logs, and abuse-prevention signals.
• Records required to handle an authorized return, warranty review, legal obligation, or dispute.

Do not send passwords, full payment-card details, government identity documents, health information, or unrelated confidential material through an inquiry or AI chat.

Final production purposes and legal bases are To be confirmed. If the corresponding information is collected, intended purposes may include:

• Respond to inquiries and prepare requested Quotes.
• Review product specifications, compatibility information, order requirements, returns, and warranty claims.
• Operate accounts, Customer Support, security, fraud prevention, and website functionality.
• Maintain business records and comply with applicable legal, tax, customs, and regulatory obligations.
• Improve website content, products, service quality, and operational processes using proportionate information.

The applicable legal bases, local representative requirements, and jurisdiction-specific disclosures depend on the markets served and are To be confirmed before production launch in each relevant jurisdiction. Any production processing basis must be documented and reviewed under applicable law before reliance on it.

The final production provider list, sharing categories, purposes, analytics vendors, and jurisdiction-specific classifications are To be confirmed. If providers or authorities receive information, the disclosure must be limited to a documented operational or legal need and reflected in the approved production notice.

Because Heyou Global operates from China and serves international customers, cross-border processing may occur if production services require it. Actual processing locations, required transfer mechanisms, and market-specific safeguards are To be confirmed.

Production retention categories and periods are To be confirmed. Before launch, the approved schedule must define how long applicable records are kept and how deletion or anonymization is handled, subject to documented legal and security needs.

The final production safeguards and incident-response process are To be confirmed. Production release must document and verify proportionate administrative, organizational, and technical measures. No internet transmission or storage system can be guaranteed completely secure.

Cookies or similar technologies may be required for enabled core functions. The final production inventory, purposes, consent requirements, providers, and retention are To be confirmed; see the Cookie Policy for the current review status.

Subject to applicable law, you may request access, correction, deletion, restriction, objection, withdrawal of consent, or a portable copy of eligible personal information. We may need to verify identity and retain records required by law, security, fraud prevention, or dispute handling.

For a privacy request, email jianghonglai40@gmail.com.

This website is intended for people able to make legitimate product or business inquiries and is not directed to children. If you believe a child has submitted personal information, please contact us for review.

We may update this policy when business processes, website features, service providers, or legal requirements change. The current version and update date will appear on this page.

For a privacy question, email jianghonglai40@gmail.com.