Contact details
- Telephone
- +86 183 0209 1936
- Registered country
- China
- Time zone
- China Standard Time (UTC+8)
- Business hours
- Contact requests may be submitted at any time. We do not publish fixed support hours or guarantee a universal response time; response timing depends on the request, time zone, and required review.
- Target response time
- Contact requests may be submitted at any time. We do not publish fixed support hours or guarantee a universal response time; response timing depends on the request, time zone, and required review.
Product and Quote inquiries
- Product name, part number, dimensions, specifications, or a clear reference image.
- Required quantity and destination country.
- Application, vehicle, equipment, compatibility, or installation details where relevant.
- Required packaging, documentation, or limited OEM requirements, if applicable.
- Requested timeline; availability and delivery will be confirmed in writing for the applicable request.
Returns and warranty support
Include the Order or Quote reference, Product and quantity, a clear description of the issue, photographs or video, packaging and labels, and any installation or diagnostic records. Do not return a Product before receiving written authorization and shipping instructions.